PRIVACY POLICY
At CLERINS Y FERNÁNDEZ SL, hereinafter “THE COMPANY“, we have adapted our protocols and privacy policies to the European Data Protection Regulation (RGPD) since we are concerned about the security and protection of data what we treat
Based on the provisions of the current regulations on Personal Data Protection LOPD, the European Data Protection Regulation (RGPD) informs that this website. hereinafter “THE WEBSITE“:
- Collects certain personal data that is freely entered and provided by clients or users who visit it, hereinafter “THE CLIENT”, via its forms or via email or vía Whatsapp service.
- That this data collected is basic to be able to offer and manage requests for information and/or contracting of the requested products/services.
- It will maintain the confidentiality and security of the information provided by THE CLIENT, as described in the Data Protection Law.
- That this website uses tracking technologies such as Cookies to be able to offer and complement its services.
|
EPIGRAPH |
BASIC ENTITY INFORMATION |
| Responsible | Identity of the controller |
| Purpose | Simple description of the purposes of the treatment |
| Legitimation | Legal basis for processing |
| Recipients | No data will be transferred to third parties except legal obligation |
| Rights | Exercise of rights |
1.- RESPONSIBLE – Who is responsible for data processing?
CLERINS Y FERNÁNDEZ S.L. with address at Pol. Ind. Erletxe calle B,12, 48960, Galdakao, Bizkaia, is responsible for the correct processing of your data. You can consult about this treatment through the following email: clerins@clerins.com.
- Identity of the person in charge: CLERINS Y FERNÁNDEZ S.L.
- NIF: B48104939
- Address: Pol. Ind. Erletxe calle B,12, 48960, Galdakao, Bizkaia
- Contact: clerins@clerins.com
2.- PURPOSE – What do we use your data for?
At CLERINS Y FERNÁNDEZ S.L. We treat the information provided by interested persons in order to manage the sending of the information they request and provide interested parties with offers of products and services of interest to them.
- Be able to establish an adequate business relationship.
- That the CLIENT can request information, and contract the different products in which he is interested. </ li>
- Notify the CUSTOMER of price changes and changes in the characteristics of the contracted products or services.
That is why we need to know who you are in order to establish a proper business relationship. THE COMPANY informs that it will automatically manage this data for the administration, expansion and improvement of its services as well as for technical and commercial purposes regarding the products and services offered. The data collected is only the basic data for the purposes indicated above.
4.- RECIPIENTS – Are you going to transfer my data?
THE COMPANY only uses the data for the purposes described above, it does not sell or transfer data to any other Entity or to third parties for advertising purposes, except in cases where there is a legal obligation.
THE COMPANY informs the CLIENT that by adhering to these general conditions, it gives its consent to the necessary and essential communication of its data to third parties that provide services to the company to manage its activity and the services it offers, such as: the agency of transport, its tax agency, and the company in charge of hosting and maintaining the website. This communication will always be linked to the very purpose for which the data was entered and, therefore, related to the free and legitimate acceptance of the legal relationship between the CLIENT and AQUITUEMPRESA, whose development, compliance and control implies communication.
Therefore, THE CLIENT expressly accepts that the necessary personal data may be processed by the Service Providers that are essential to carry out our activity, and always related to our operation and the purpose for which they are provided to THE COMPANY, for which they give their unequivocal consent. for this communication and treatment.
5.- DURATION – For how long will we keep your personal data?
The data provided will be kept following the following criteria:
- Until its deletion is requested by the interested party.
- Likewise, they will be kept for the years necessary to comply with current legal obligations.
In the event that during maintenance tasks inactive user accounts are detected for long periods of time, without active services, whose data is no longer necessary for the purpose for which it was entered, or whose contact data is not valid, we we reserve the right to its elimination.
6.- RIGHTS – HOW CAN I EXERCISE MY RIGHTS?
As a rights holder, you have control of your data and, therefore, you can exercise your rights at any time by sending us an email to clerins@clerins.com
The rights you can exercise are:
- Request access to personal data relating to the interested party.
- Request its rectification or deletion.
- Request the limitation of your treatment.
- Oppose the treatment.
- Request data portability.
Users are informed that they have the right to revoke their consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
Likewise, interested parties are informed that they can file a claim with the competent Data Protection Control Authority, especially when they have not obtained satisfaction in the exercise of their rights.
All your rights can be requested by indicating your name and sending us a photocopy of your identification with the request.
We undertake to respond to requests for consultation and modification of information by interested parties in the shortest possible time and, in any case, within those established by applicable law. Likewise, we will attend to requests for deletion of personal data, as long as the traceability of support and systems allow it, and its storage and processing is not necessary for the provision of the service or to comply with legal requirements.
We undertake to attend to all requests for opposition to data processing to the extent that they are not necessary for the provision of the service.
7.- DATA – What data do we collect?
Data category
The categories of data that are requested in our forms are the basic ones in each case to be able to respond to requests for information and register or contract services.
- Identification data: name, surnames, telephone.
- Postal or electronic addresses: address, email.
Specially protected data categories are not processed.
Data collected through our website:
Forms:
Below we inform you of the forms used in which the user can enter personal data on our website:
- Contact forms.
- Purpose. The purpose of these forms is to respond to your request for information made through them.
- Legitimation. The legitimacy for the treatment of personal data is the expressed consent of the interested party.
- Recipients. The recipients of your data will be the different areas/departments of THE COMPANY, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current regulations on data protection.
- Information provided through the emails made available on the web.
- Purpose. Respond to your request for information.
- Legitimation. The consent granted by you at the time you send us the request via email.
- Recipients. The recipients of your data will be the different areas/departments of THE COMPANY, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current regulations on data protection.
At any time you can express your opposition to the use of your data and, therefore, cancel any type of management with them, leaving only your data blocked for the legally established time. Only inform you that non-consent may make the services impossible to provide.
Navigation:
When browsing our WEBSITE, data may be collected such as: your IP address, date, browser used or operating system. These data may be stored on our web hosting server as well as services provided by Google for statistical purposes and to improve the usability of our website.
Likewise, this website uses tracking technologies such as cookies for its correct operation and additional functionalities, you can see more details in our cookie policy.
Mandatory data entry
To access the website of THE COMPANY it is not necessary to provide any data. However, to make requests for information or make a request for a specific service, it is necessary for THE CLIENT to provide data in the existing forms on the website for the purposes described above. Fields marked with an asterisk (*) are those that require a mandatory response. If they are not covered, the consequence consists of the impossibility of providing the service that is intended to be contracted or the impossibility of sending the request for information.
Data collected through other third-party services::
Below we inform you of other services used in which the user can enter personal data:
- Whatsapp.
- Purpose. Respond to your request for information.
- Legitimation. The consent granted by you at the time you send us the request via email.
- Recipients. The recipients of your data will be the different areas/departments of THE COMPANY, as well as the third parties to whom we transfer your data, when it is lawful in accordance with the provisions of current regulations on data protection.
Truth of data
THE CLIENT is responsible for the veracity of their data, undertaking not to enter false data and to proceed to rectify them if necessary.
THE CLIENT declares that when he does not enter his personal data but that of a third party, he is authorized by the third party to enter it.
8.- SECRET AND SECURITY
THE COMPANY is committed to the use and treatment of data, including personal data of users, respecting their confidentiality and using them in accordance with the purpose for which they were provided, as well as to comply with its obligation to save them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, and thus guarantee its integrity and security.
However, THE COMPANY cannot guarantee the absolute impregnability of the Internet network, and will not be responsible for any incidents that may arise around personal data when these are derived: either from an attack or unauthorized access to the systems in such a way that it is impossible to detect or prevent it even if the measures are adopted according to the current state of technology, or due to a lack of diligence on the part of the USER or CLIENT regarding the custody and custody of their passwords and personal data, as well as the establishment of security passwords adequate.
9.- INTERNATIONAL DATA TRANSFERS
THE COMPANY to offer its services can use services of some providers located outside the European Union:
Google LLC as a provider of various services such as usage statistics or marketing, located in the United States.
The aforementioned company complies with the EU-US Privacy Shield.
THE COMPANY does not plan to carry out other international data transfers.
In those cases in which it is necessary, they will only be carried out to entities that comply with the level of protection and guarantees in accordance with the parameters and requirements provided for in current regulations on data protection, such as the European Regulation, or when there is a legal authorization to carry out the international transfer, such as the consent of the interested party. In any case, the corresponding information will be provided to the interested party.
10.- COMMERCIAL MAILS
THE COMPANY does not carry out SPAM practices, consequently it does not send commercial e-mails that have not been previously requested or expressly authorized by the USER.
In accordance with the provisions of Law 34/2002 on Services of the Information Society and electronic commerce, we undertake not to send communications of a commercial nature without properly identifying them.
11.- CHANGES IN THE PRIVACY POLICY
THE COMPANY reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, the changes introduced will be announced on this page reasonably in advance of their implementation. Therefore, we recommend that you review it each time you access the Website.
12.- ACCEPTANCE AND CONSENT
THE CLIENT declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by THE COMPANY in the manner and for the purposes indicated in this privacy policy
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Revision of the document 12/08/2024